Refund & Cancellation Policy
At MoveSafe Relocation, we understand that plans can change. Our refund and cancellation policy is designed to be as accommodating as possible while allowing us to maintain efficient scheduling and routing of our moving services.
72-Hour Cancellation
You can cancel your booking without penalty if you notify us in writing within 72 hours of making the reservation. Please send your cancellation request to cancel@movesaferelocation.com.
Credit for Future Services
If you cancel your move after 72 hours and the deposit is non-refundable, you will receive a credit equivalent to your deposit. This credit can be used for future interstate moving services and is valid for 12 months from the date of cancellation.
Processing Refunds
All eligible refunds will be processed by the next billing cycle. This ensures that your refund is handled promptly and efficiently.
Contact Information
If you have any questions or want to initiate a cancellation, please get in touch with us at cancel@movesaferelocation.com. We are here to help make your moving experience as smooth as possible.
Need Assistance?
Our customer service team is available to help you with any questions about cancellations or refunds. We strive to make the process as straightforward as possible.
Customer Reviews
Trusted by Families Across the Country
“I would like to recognize Haley at MoveSafe Relocation for her professionalism, patience, and integrity in helping resolve my concerns and previously unresolved issues wi...”
“We were moving after several years in the same house, so there was more clutter than I realized. The movers worked through it methodically. They wrapped furniture fully b...”
“My move happened during a busy weekday morning, so I expected delays or confusion. Instead, the team worked in a steady rhythm and kept things organized. Boxes were loade...”
“I would like to recognize Haley at MoveSafe Relocation for her professionalism, patience, and integrity in helping resolve my concerns and previously unresolved issues wi...”
“We were moving after several years in the same house, so there was more clutter than I realized. The movers worked through it methodically. They wrapped furniture fully b...”
“My move happened during a busy weekday morning, so I expected delays or confusion. Instead, the team worked in a steady rhythm and kept things organized. Boxes were loade...”
“Haley was so pleasant to deal with, regarding resolution of an issue I had with the company. She went out of her way to communicate with caring and understanding to resol...”
“We had an excellent experience with MoveSafe Relocation today. They did an outstanding job! They were all so friendly, careful, and efficient. It was a long day, and they...”
“On our moving date, the movers came on time. There was a bit of a language barrier, but the process went smoothly. The movers were so nice, efficient, and handled everyth...”